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ABOUT US

Kadirur Service Co-operative Bank Ltd

An ISO 9001-2015 Certified Bank

In the history of Co-operative Banking Sector of Kerala The Kadirur Service Co-operative Bank holds a unique position stamping its own individuality in all aspects of banking service completing 61 years of glorious service.

The bank began its journey in 1956 at Kadirur as a P.C.C Society to help the downtrodden, the poor and the middle class ravaged by famine and poverty slowly the P.C.C began functioning as a rural bank and in 1962 it changed to its present status as The Kadirur Service Cooperative Bank. It wouldn’t be a mere exaggeration on our part to pronounce that the golden era of the Bank began in 1996 .

320 Crores Deposit, 320 Crores in loans, 21 Crores Share Capital and 380 Crore as working capital. And on top 11 more new branches have been opened in its jurisdiction. From just 450 members in 1956 we have at present 1,13,297 permanent members from all walks of life. We have been working continuously in profit since 1996.

In the present competitive world, where all the Nationalize, International and New generation banks are introducing the most modern technology and facilities to woo the rich urban public, we are happy to say that The Kadirur Service Co-operative Bank is also giving all those facility to the rural public, rich and poor alike. It is the first bank in the Co-operative sector to implement centralized core banking solution linking all its 11 branches. We feel that this CBS has attracted more customers far and near than before and the business has doubled. Officials from other banks are also visiting the Bank to study the system.

We are happy that all our hard work till date have been acknowledged by those who were watching and studying our progress keenly.

We are proud for receiving ‘ The Best performance award’ for cooperative banks of Kannur district by District co-operative Bank continuously since 2006.

In 2010 we received “ISO 9001-2015” certificate for the best services We won the ‘Best excellence ‘ from New York based Rajiv Gandhi Peace Foundation in 2009.

We are one of the 5 Banks from our states among 100 other banks from co-operative sector in India selected by the study team appointed by the Governor of Reserve Bank of India to study the functioning of Cooperative Banks all over India. A team of Officials including Asst. General Manager of Reserve Bank, Asst. General Manager of NABARD, Senior Manager of lead Bank and Senior Manger of Central Bank have made an official visit our bank in this regard and have voiced and certified their utmost satisfaction.

And to cap it all ‘ The State Government has selected our Bank as the Model Bank of Kerala in 2009-2010 and 2017-18 Which in truth we never dreamt to achieve. We will do everything in our capacity to maintain the position by giving the best to all our customers where ever we are. In this regard we have selected a team study and find out the facilities and technologies introduced to the customers of all national and international bank and to implement the same if anything we overlooked. .

 

QUALITY POLICY

We the kadirur service co-operatvie bank is committed to provides all commercial banking service beyond the expectations of the customers in a novel way to make number one co-operative bank in kerala through continual improvement and support from the society.


QUALITY OBJECTIVES .

  • Regularly conduct customer satisfaction surveys to identify opportunities for improvement and maintain a customer satisfaction rate of at least 90% (based on customer feedback surveys) .
  • To improvement our customer base by 20% over the previous year .
  • To attend and solve customer complaints within 24 working hours. .
  • Enhance the total business volume of the bank by 20% during the year, .
  • Reduce NPA below 3% during this year.